WooCommerce features

Overview of IEX’s integration capabilities for WooCommerce

The integration with WooCommerce enables automated and structured data exchange between the webshop and connected systems. This article serves as documentation of what we can do with an integration to WooCommerce and which business processes can be supported.

Note: Availability of features depends on which system category is integrated with WooCommerce.

The integration makes it possible to:

Order management

  • Send orders: With the integration, orders can be sent from the webshop to financial systems for posting, warehouse systems for order handling and inventory management, and POS systems for inventory management. The transfer includes customer data and order lines, ensuring consistent handling of sales data across systems.
  • Handle credit notes: With the integration, credit notes from the webshop can be handled and sent to connected systems, including financial, warehouse, and POS systems. This ensures correct adjustment of revenue and inventory across systems.
  • Include order status: With the integration, the order status from the webshop can be included and transferred to connected systems. This ensures correct processing of the order based on its current stage.

Customer data and order information

  • Read CVR number: With the integration, the CVR number can be read from the order and included in the customer data when transferred to connected systems. This ensures correct registration of company information.
  • Read EAN number: With the integration, the EAN number can be read from the order and included in the customer data when transferred to connected systems. This ensures correct handling of EAN customers and electronic invoicing.
  • Include order comment: With the integration, comments from the webshop order can be included and transferred to connected systems. This ensures that relevant remarks follow the order in further processing.

Products and inventory

  • Send products: With the integration, products can be sent from the webshop to connected systems - also independently of an order. The transfer includes item number/SKU, name, and price. Product variants are fully supported.
  • Receive products: With the integration, products can be received from connected systems and created or updated in the webshop. This ensures that product information is kept up to date across systems.
  • Receive inventory levels: With the integration, inventory levels can be received from connected systems and updated in the webshop. This ensures that the stock status in the webshop reflects the current inventory.
  • Receive fulfillments: With the integration, the order status in the webshop is updated automatically when the order has been processed in the connected system. This ensures that the webshop always reflects the current order status.

Overall, the WooCommerce integration ensures efficient and scalable handling of orders, customer data, products, and inventory across systems. This reduces manual processes and ensures consistent data management throughout the system landscape.

Connection method

API kay created in WooCommerce is inserted in IEX.