Troubleshooting and Help articles

General articles for using and troubleshooting your integration

4 articles in this collection
Written by IEX ApS

General help articles and troubleshooting

Missing SKU / product number

Why do I get a "missing SKU" error?

Written by IEX ApS
Updated over a week ago

Log status: Skipped - Order not in allowed states

What does it mean, and how is it solved?

Written by IEX ApS
Updated over a week ago

What does "Error in totals validation" mean?

What does this warning mean and how is the problem solved?

Written by IEX ApS
Updated over a week ago

Where do I find my IEX API key for the WooCommerce plugin? (Older version)

The plugin connects to an outdated version, and is not used to connect to IEX version 3.

Written by IEX ApS
Updated over a week ago