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Troubleshooting and Help articles

Troubleshooting and Help articles

General articles for using and troubleshooting your integration

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4 articles in this collection
Written by IEX ApS
General help articles and troubleshooting

Missing SKU / product number

Why do I get a "missing SKU" error?
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Written by IEX ApS
Updated over a week ago

Log status: Skipped - Order not in allowed states

What does it mean, and how is it solved?
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Written by IEX ApS
Updated over a week ago

What does "Error in totals validation" mean?

What does this warning mean and how is the problem solved?
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Written by IEX ApS
Updated over a week ago

Where do I find my IEX API key for the WooCommerce plugin? (Older version)

The plugin connects to an outdated version, and is not used to connect to IEX version 3.
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Written by IEX ApS
Updated over a week ago
IEX Integration ApS Help Center