IEX version 3
You are a customer on version 3, if you log in through app.iex.dk.
To cancel your subscription:
• Go to: Subscription / Click on three dots -> Cancel subscription
IEX version 2
You are a customer on version 2, if you log in through my.iex.dk
To cancel your subscription:
• Send an email to [email protected]
Other
If you are a Shopify customer, you must notify IEX and also cancel the integration through Shopify, if you are paying for the subscription via Shopify.
If you are a DanDomain Classic customer and paying via DanDomain, you must cancel the integration through DanDomain and also by directly contacting IEX.
Cancellation period
When you cancel your subscription, the cancellation is valid from the end of the current subscription periode. You can still use the integration until the date, that you have prepaid for. The remaining period will not be refunded when cancelling the integration.